Please read these terms and conditions carefully before using Our Service.
Astra is a software headend for Digital TV broadcasting across cable, satellite, terrestrial, and IP networks, supercharged with advanced real-time monitoring.
Your server shall have access to the Internet. Astra uses next servers to validate license: ls1.cesbo.com, ls2.cesbo.com, ls3.cesbo.com. Astra validates license serial number and unique hardware identifier on launch.
Astra do not send any other information to our servers!
License has installations limit, you may use the license with as many servers as you have in license. On the server you may launch as many processes as you want. You may move license to new server or replace your hardware, just don't use old server at same time with new one.
We offer support free of charge for quick questions related to sales, as well as assistance with first-time installation and issues with our website. However, technical support is only provided to customers who have purchased a Subscription or Lifetime license.
We strive to respond to all support requests as quickly as possible, though we don't currently offer priority support. Rest assured that we will reply to your request as soon as we can.
In order to help us prioritize your request, we have a set of guidelines that we follow:
In the license price included only software. We don't offer access to the channels, hosting services, etc.
We have good discounts for subscription. License cost depends of the subscription period and number of servers.
Attention! We do not offer refunds. You can try the full-featured version for free
VAT - is an European Union (EU) Value-Added Tax. The EU Customers order may be subject to VAT at the rate applicable in your EU Member State
We accept all major debit and credit cards. Our payment gateway provider Stripe, ensures that all transactions are secure and protected.
We also support PayPal payments. PayPal supports more credit card providers and as well as bank transfers.
If you prefer to pay by bank transfer, we accept payments in EUR. Please note that bank transfers may take several business days to be processed, and your account will be updated once we receive confirmation of payment.
In addition to the above payment methods, our partners in several countries offer local payment options:
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.